Returns & Exchanges
At ICONIC, we want you to be completely satisfied with your beauty purchase. If you are not happy with your order, we offer easy returns on unused or gently used products within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return.
Prepare the Package
Carefully pack your items in their original packaging, ensuring all caps and lids are tightly sealed to prevent leakage during transit.
Print and Attach Label
Download and print the prepaid shipping label provided via email, then securely attach it to the outside of your return parcel.
Drop Off and Track
Take your package to any authorized carrier drop-off location and keep your tracking number handy until your refund is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing